Privacy Policy
Effective Date: November 13, 2026
Last Updated: November 13, 2026
The business making privacy decisions
When a shopper uses Jirsova, different records are created for different reasons: a delivery address to send a parcel, an order reference to connect a payment to a purchase, and correspondence to resolve a concern. Guangzhou Suqing E-commerce Co., Ltd. decides how information is used for these Jirsova retail purposes and is the Data Controller for that activity. That means this named company is responsible for determining the purposes and essential handling of customer information for the shop—not simply for placing its company name in a website footer.
For example, the company determines which order details are needed to organize fulfillment, when a support message should be retained with an order, and how an individual may request access to personal information. A payment institution or delivery carrier may separately decide how information is used for its own regulated or independent services.
Data Controller: Guangzhou Suqing E-commerce Co., Ltd.
Unified Social Credit Code (USCC): 91440118MAK9X8R13R
Company Address: Room K301, 5th Floor (Factory Building A2), No. 2 Yejing Street, Xintang Town, Zengcheng District, Guangzhou
Website: https://jirsova.com
Privacy Email: service@jirsova.com
Contact Phone: +86 17627184935
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)
Information follows the shopping journey
Browsing: Technical records may include IP address, browser and device characteristics, language settings, pages requested, session identifiers, and security logs. These may be generated when a device connects to the storefront.
Cart and purchase: We may process a name, contact details, delivery and billing addresses, ordered items, value of the order, discounts, payment confirmation, transaction reference, shipping progress, and refund status.
Customer accounts: If account functions are provided, we may process an account identifier, registered email, account preferences, sign-in events, and information needed for secure authentication. Customers should not disclose passwords or one-time access codes to support.
Support and returns: We may handle the content of customer messages, order references, requested changes, and photographs or files voluntarily supplied about a product or parcel.
Full card numbers and payment security codes should be supplied only through the payment method's secure interface, not by email. We may receive limited payment metadata necessary to reconcile an order rather than the complete payment credentials.
Why the information is needed
The following uses reflect the different tasks in an online retail transaction:
- Deliver the service: maintain the shopping session, process an accepted order, coordinate payment and dispatch, and communicate order status.
- Solve a problem: identify a purchase, respond to a question, assess a return, and issue a refund or replacement when appropriate.
- Protect the transaction: identify suspicious activity, reduce unauthorized account access, investigate fraud, and maintain technical stability.
- Meet legal duties: retain records needed for accounting, tax, disputes, and lawful requests from authorities.
- Respect communication choices: send necessary transactional messages and handle optional promotional messages according to the consent and opt-out rules that apply.
We do not use a customer's account password as a substitute for proving ownership of a support request.
How we receive information
Most personal information is entered directly at checkout, registration, or support contact. A device may automatically provide technical connection records. We may also receive order-related updates from the payment service used for a transaction, the carrier handling a parcel, or the commerce platform supporting the website. The precise information depends on the feature and provider involved.
Legal grounds where they apply
Where the GDPR or another law requires a stated legal basis, we assess the processing activity individually. Order fulfillment and associated account services may be necessary for performance of a contract. Tax and statutory records may be kept to satisfy a legal obligation. Proportionate security and fraud detection may rely on legitimate interests, taking account of the customer's rights. Optional marketing and non-essential tracking may require consent. A customer may withdraw consent for future processing, without affecting earlier lawful processing.
Shopify, fulfillment partners, and other recipients
Jirsova's storefront is powered by Shopify. Shopify may process information necessary for the commerce platform, shopping cart, checkout, and related infrastructure. Depending on how an order is placed and delivered, relevant records may also be provided to the payment method presented during checkout, delivery carriers, customer-support providers, fraud and security services, professional advisers, or an authority acting under lawful powers.
We share information in relation to the service being performed. Service providers handling information on our instructions may act as processors; a carrier or payment organization may be an independent controller of its own information use. Availability of a third-party app does not mean the app has been installed or activated on Jirsova.
Cookies and advertising choices
Cookies or similar storage may be used for essential tasks such as maintaining a cart, retaining language preferences, supporting login, and protecting a browsing session. Analytics and advertising technologies, if enabled, may involve additional information about website interactions. Where the law requires consent, an opportunity to reject, or a right to opt out of certain sharing or targeted advertising, those requirements apply to the relevant technology.
You can adjust cookies through your browser, although blocking necessary storage can interfere with account or checkout features. If a customer privacy or data-sharing preference control is available on the website, you can use it for the processing it covers. You may also send a request to service@jirsova.com to ask about applicable privacy rights or communications preferences. Transactional messages needed to complete an order are not the same as optional marketing messages.
Retention and international handling
We retain information for the purpose for which it is needed and for any additional period required for accounting, tax, legal claims, or compliance obligations. A delivery record may have a different retention need from a temporary website session. Where information is no longer needed, it is deleted, de-identified, or otherwise handled in accordance with the relevant law.
The operating company is in China. The commerce platform and providers involved in transactions may process information from other locations. Cross-border processing can expose information to different legal systems. Where law requires a transfer safeguard or other protective measure, the applicable requirement governs how the transfer is handled.
Security and individual rights
Reasonable technical and organizational precautions are used to help protect personal information from unauthorized access, alteration, or loss. No internet-based system is completely free of risk. Use secure credentials and tell us if you suspect an account problem.
Depending on your jurisdiction, your rights may include access to personal information, correction, deletion, restriction, objection, portability, withdrawal of consent, and opting out of certain advertising or data sharing. You may also be entitled to lodge a complaint with a data-protection authority or challenge how a request was handled. Some information may need to be retained for legal reasons even when deletion is requested.
To make a request, email service@jirsova.com with the subject Privacy Request. Describe the request and provide sufficient information to identify the relevant account or purchase. We may ask for reasonable identity verification before disclosure or changes, and we respond in accordance with deadlines imposed by the applicable law.
Children, outside links, and changes
The storefront is intended for adult purchasers and is not directed to children under 13. We do not knowingly seek information from children under 13. If you believe a child has provided personal information, notify us so we can review the matter and take legally appropriate action. Purchasing eligibility is further addressed in our Terms of Service.
Links to independently operated websites are subject to the privacy practices of their own operators. We may revise this notice when our business processes or legal duties change. The effective and updated dates identify the version displayed, and we will provide additional notice or obtain consent where required by law.
Contact the Data Controller
For questions, requests, or concerns about Jirsova customer information, the company responsible for store-directed processing can be reached at:
Operating Company: Guangzhou Suqing E-commerce Co., Ltd.
Unified Social Credit Code (USCC): 91440118MAK9X8R13R
Company Address: Room K301, 5th Floor (Factory Building A2), No. 2 Yejing Street, Xintang Town, Zengcheng District, Guangzhou
Website: https://jirsova.com
Support Email: service@jirsova.com
Contact Phone: +86 17627184935
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)