About Us
Effective Date: November 13, 2026
Last Updated: November 13, 2026
Jirsova is an online retail brand operated by Guangzhou Suqing E-commerce Co., Ltd. We want customers to be able to move from a product page to a purchase decision with a clear understanding of the product details, the checkout total, and how to reach support if something needs attention.
Shopping information that helps you decide
The details that matter are attached to each listing: the description, available options, displayed price, and information relevant to the item. Reviewing the particular product page is more useful than assuming every purchase follows the same specifications. Our store is designed to present those choices in one place before an order is submitted.
Knowing what happens after payment
Order preparation and carrier travel are not the same process. After successful payment confirmation, typical preparation is estimated at 1–3 business days; estimated shipping transit begins after dispatch and usually takes 7–15 business days. The checkout determines whether shipping is offered to the destination and what delivery charge applies. Customers can refer to our Shipping Policy for further information on tracking and delivery issues.
An accessible route for questions
You can contact Jirsova with questions about an item before purchase or with an order number afterward. Our published Return & Refund Policy explains how to request an eligible voluntary return within 30 calendar days after delivery, how postage is assigned, and when an approved refund is initiated. A customer whose goods are defective or were incorrectly supplied may have additional rights under applicable consumer law.
The company identified on your transaction
The operating business and contact details for this storefront are:
Operating Company: Guangzhou Suqing E-commerce Co., Ltd.
Unified Social Credit Code (USCC): 91440118MAK9X8R13R
Company Address: Room K301, 5th Floor (Factory Building A2), No. 2 Yejing Street, Xintang Town, Zengcheng District, Guangzhou
Website: https://jirsova.com
Support Email: service@jirsova.com
Contact Phone: +86 17627184935
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)
The company address above identifies the business. It is not an invitation to mail return parcels there; customer support provides the appropriate return destination when a physical return is authorized.